Privacy Policy
1. General Information
We are very pleased that you have visited our website and would like to thank you for your interest in our company, our products, and our websites. The protection of personal data and data security when accessing our website are extremely important to us. Therefore, we would like to take this opportunity to inform you about the personal data relating to you that we collect when you visit our website and the purposes for which such data are used. We kindly ask you to take note of the following information.
As changes in legislation or our internal procedures may require amendments to this Data Protection Statement, we kindly ask you to review this Data Protection Statement regularly. The Data Protection Statement can be accessed, saved, or printed at any time by clicking on “Data Protection Statement”.
Controller and Scope of Application
The controller, within the meaning of the General Data Protection Regulation (hereinafter: “GDPR”) and other national data protection laws of the Member States, as well as other data protection regulations, is:
PLATTNER CROATIA D.O.O.
Zagrebačka cesta 143A
10000 Zagreb, Croatia
Tel: +385 (1) 2349 333
Office: office@plattner.hr
Website: https://www.plattner.hr
Managing Director
Nenad Plattner
This Data Protection Statement applies to the websites published by Plattner Croatia d.o.o. on the internet, accessible under the domain www.plattner.hr, including all subdomains (hereinafter referred to as “our website”).
2. Data Protection Contact
PLATTNER CROATIA D.O.O.
Zagrebačka cesta 143A
10000 Zagreb, Croatia
Tel: +385 (1) 2349 333
Email: office@plattner.hr
3. Principles of Data Processing
Personal data are defined as any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address, or user behavior. Information that does not allow us (or only allows us with a disproportionate effort) to identify you as a person — for example, through anonymization — does not constitute personal data.
The processing of personal data (e.g. collection, access, use, storage, or transmission of personal data) must always have a legal basis or require your consent. Processed personal data are deleted as soon as the purpose of processing has been fulfilled and no legal retention obligations apply.
Below you will find information on specific processing activities, the scope and purpose of data processing, the legal basis for processing, and the duration of data storage in cases where we process your personal data in order to provide specific services.
4. Individual Processing Activities Involving Personal Data
I. Provision and Use of the Website
a) Type and Scope of Data Processing
When you access and use our website, we collect data that your browser automatically transmits to our server. These data are temporarily stored in so-called log files.
When using our website, we collect the following data, which are technically required to display the website and ensure its stability and security, and which are analyzed exclusively for statistical purposes:
IP address of the requesting device
Date and time of access
Name and URL of the accessed file
Referring website (referrer URL)
Visited subdomains of the data controller
Browser type and, where applicable, the operating system of your device and the name of your internet service provider
Access status (HTTP status code)
b) Legal Basis
The legal basis for processing the above-mentioned data is Article 6(1)(f) GDPR. Processing is necessary for the provision of the website and therefore serves the legitimate interests of our company.
c) Data Retention Period
Log files generated in connection with the use of our website are stored for a period of 14 days and subsequently deleted. The collection and storage of data in log files are necessary for the operation of the website and to ensure stability and quality. Longer storage may occur in individual cases if required by law.
II. Contact Options on Our Website
Contact options on our website are available via the following email addresses:
Office: office@plattner.hr
Orders: orders@plattner.hr
Sales Support: sales.support@plattner.hr
Marketing: marketing@plattner.hr
a) Type and Scope of Data Processing
Any user of our website may send inquiries and messages to the above email addresses. Our central office and the respective departments (Orders, Sales Support, and Marketing) process the inquiries and respond to the email address from which the inquiry was sent. The collected data are limited to the sender’s email address and any personal data provided in the inquiry or message.
b) Legal Basis
The legal basis for processing the above-mentioned data is Article 6(1)(f) GDPR, as there is a mutual interest in establishing contact and communication, as well as a legitimate interest of our company in responding to your inquiry.
c) Data Retention Period
The retention period depends on the reason for the contact. Your data are routinely deleted as soon as the purpose of the contact ceases and storage is no longer necessary (e.g. once your inquiry has been answered).
5. Disclosure of Data to Third Parties
We disclose your personal data to third parties only if:
You have given your explicit consent pursuant to Article 6(1)(a) GDPR;
There is a legal obligation pursuant to Article 6(1)(c) GDPR;
Disclosure is legally permitted and necessary for the performance of a contract pursuant to Article 6(1)(b) GDPR;
Disclosure is necessary to safeguard the legitimate interests of Plattner Croatia d.o.o. pursuant to Article 6(1)(f) GDPR and there is no reason to assume that your overriding interests or fundamental rights and freedoms require protection;
Disclosure is necessary for the establishment, exercise, or defense of legal claims pursuant to Article 6(1)(f) GDPR and there is no reason to assume that your overriding interests require protection.
6. Use of Cookies
a) Type and Scope of Data Processing
Our website uses cookies. Cookies are small text files that are sent to your browser while you are browsing our website and are stored on your device. Certain technical cookies are necessary for website functionality, while other cookies enable various analyses.
We use so-called session cookies, which are temporary cookies that collect a session ID. These cookies allow different requests from your browser to be assigned to a single session and are automatically deleted when you leave our website. You may visit our website without cookies; however, this may limit the availability of certain services.
b) Legal Basis
The legal basis for processing personal data using cookies is Article 6(1)(f) GDPR. Where consent has been given via a cookie banner, processing is based on Article 6(1)(a) GDPR.
c) Data Retention Period
Data transmitted via cookies are deleted once they are no longer required for the purposes described above, unless longer storage is required by law.
d) Browser Settings
Most browsers accept cookies by default. You may configure your browser to accept only certain cookies or to reject cookies altogether. Please note that disabling cookies may limit website functionality.
7. Tracking and Analysis Tools – Google Analytics
We use tracking and analytics tools in order to ensure the continuous optimization and demand-oriented design of our website. The use of tracking tools also enables us to compile statistics on how visitors use our website and, based on these findings, to further develop our online offerings for you. On the basis of these interests, the use of the tracking and analytics tools described below is justified pursuant to Article 6(1), sentence 1, point (f) of the GDPR. The intended purpose of the processing and the data to be processed can be inferred from the descriptions of the tracking and analytics tools provided below.
Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), is used on this website. Google Analytics uses so-called “cookies”, which are text files stored on your computer and which enable an analysis of your use of the website.
The information generated by these cookies — for example, the time, location and frequency of your use of the website — is generally transmitted to a Google server in the United States and stored there. The standard use of Google Analytics does not exclude the collection of additional personal data beyond the IP address collected by Google Analytics cookies. In order to ensure the greatest possible protection of your privacy, FUCHS independently anonymizes the IP addresses of visitors to its websites. The shortening of IP addresses ensures that it is not possible to establish a link to an individual website visitor.
We would like to point out that Google may share the collected information with third parties if this is required by law or if such third parties process the data on behalf of Google.
Acting on behalf of the website operator, Google uses the information collected via cookies to analyze your use of the website, to compile reports on website activity, and to provide further services to the website operator that are related to the use of the website and the internet.
The information collected via cookies is generally transmitted to a Google server in the United States and stored there. On this website, IP anonymization has been activated, with the result that the IP addresses of Google users within the Member States of the European Union or other contracting states to the Agreement on the European Economic Area are shortened. As stated above, this shortening of IP addresses has already been carried out by FUCHS in order to ensure the highest possible level of security. Acting on behalf of the website operator, Google uses the collected information to analyze users’ use of the website, to compile reports on website activity, and to provide further services to the website operator that are related to the use of the website and the internet.
You may prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do so, you may not be able to use all functions of this website to their full extent. Users may also prevent Google from collecting and processing the data generated by cookies and relating to their use of the website (including their IP address) by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
This browser plug-in prevents information about your visits to the website from being transmitted to Google Analytics. The plug-in does not prevent data analysis by other parties.
8. Plug-ins
Facebook, Instagram and LinkedIn – Shariff Solution
Our website uses social media plug-ins via the Shariff solution, which prevents automatic data transmission. Data are only transmitted to the respective provider when you actively click on a plug-in graphic.
Plattner Croatia d.o.o. has no influence over the scope, purpose, or duration of data processing by these providers. Please refer directly to their privacy policies for further information.
Please read the data protection notices directly on the websites of the respective services in order to determine the scope and purpose of each data collection activity carried out by the service, as well as how your data is further processed and used. You will also find information there about your relevant data protection rights and the available settings options that allow you to protect your privacy.
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
•https://www.facebook.com/policy.php
• https://www.facebook.com/help/186325668085084
LinkedIn Inc., LinkedIn Headquarters, 2029 Stierlin Ct., Ste. 200, Mountain View, CA 94043
• https://www.linkedin.com/legal/privacy-policy?_l=de_DE
Instagram, provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
• https://help.instagram.com/519522125107875
9. Hyperlinks
Our website also contains so-called hyperlinks to the websites of other service providers. If you activate these hyperlinks, you will be redirected directly from our website to the websites of other providers. This can be identified, among other things, by a change in the URL.
Plattner Croatia d.o.o. has no influence over the content or design of the websites of such other providers. Therefore, it is understood that the assurances provided in this data protection statement do not apply to the websites of other providers. Please inform yourself about how these organizations handle personal data by visiting their websites directly.
10. Rights of Data Subjects
Under the GDPR, you, as the data subject, are entitled to the following rights with regard to the processing of personal data:
• Article 15 GDPR entitles you to request information about the personal data relating to you that we process. In particular, you may request information about the purposes for which your personal data are processed; the categories of personal data concerned; the categories of recipients to whom your personal data have been or will be disclosed; the envisaged period for which the personal data will be stored; the existence of the right to rectification, erasure, restriction of processing or objection to processing; the existence of the right to lodge a complaint; the source of the personal data if we did not collect them from you; whether the personal data are transferred to a third country or to an international organization; and whether the personal data are subject to automated decision-making, including profiling, as well as meaningful information about the logic involved, where applicable.
• Article 16 GDPR entitles you to request the immediate rectification or completion of your personal data that we hold.
• Article 17 GDPR entitles you to request the erasure of your personal data that we hold, provided that their processing is not necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.
• Article 18 GDPR entitles you to request the restriction of the processing of your personal data if you contest the accuracy of the data; if the processing is unlawful; or if we no longer need the data, but you object to their erasure because you require them for the establishment, exercise or defense of legal claims. You also have the right to request restriction of processing pursuant to Article 18 GDPR if you have objected to processing in accordance with Article 21 GDPR.
• Article 20 GDPR entitles you to request to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format, or to request that such data be transmitted to another controller.
• Article 7(3) GDPR entitles you to withdraw your consent at any time. As a result, we may no longer be able to continue processing data that is based on such consent in the future.
• Article 77 GDPR entitles you to lodge a complaint with a supervisory authority. The contact details of the supervisory authority responsible for our company are:
Supervisory Authority:
Croatian Personal Data Protection Agency (AZOP)
Martićeva 14, 10000 Zagreb
Email: azop@azop.hr
Website: www.azop.hr
11. Right to Object
Where personal data are processed based on legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right to object to such processing at any time in accordance with Article 21 GDPR, particularly with regard to direct marketing.
12. Data Security
We are committed to protecting your privacy and treating your personal data with the utmost confidentiality. We have implemented appropriate technical and organizational security measures, including SSL/TLS encryption. However, due to the nature of the internet, data transmission may involve security risks beyond our control.
If you have any questions, please contact us using the details provided in Section 1.
Plattner Croatia d.o.o.
